Returns & Exchanges
At Magnus Supply, we want you to be completely satisfied with your beauty purchases. If you are not happy with your order, we offer a 30-day return policy for unopened and unused products to ensure your skincare and cosmetic routine remains flawless.
Return Process
- 1.Initiate Your Request
Log into your Magnus Supply account and navigate to your order history to select the items you wish to return and receive a Return Authorization number.
- 2.Prepare the Package
Carefully pack the unused beauty products in their original packaging, ensuring all seals are intact to qualify for a full refund.
- 3.Ship It Back
Affix the prepaid shipping label provided via email to your package and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our quality control team inspects the returned items, we will process your refund to your original payment method within 5-7 business days.